1. What is re-order? Why should I use it?
The reorder feature in Eurus Theme offers your customers the convenience of reordering or replicating previously placed orders effortlessly. Instead of going through the entire shopping process again, this feature allows users to quickly add the same set of items to their cart.
This feature is particularly beneficial for:
- Stores with Regular Large Orders: Ideal for businesses dealing with customers who frequently place large orders comprising various items.
- B2B Stores: Designed to cater to the needs of business-to-business stores where repeated orders of bulk quantities are common.
- Merchants Aiming to Reduce Abandoned Cart Rate: By offering a quick and easy reorder function, merchants can significantly decrease abandoned cart rates, enhancing overall user experience and customers royalty.
2. How to re-order with Eurus theme?
Follow these simple steps to utilize the reorder feature with Eurus Theme:
- Step 1: Log In with Customer Account:
- Step 2: Navigate to the Order Grid, where users can view a summary of past orders.
- Step 3: Click “Reorder” Button: Look for the "Reorder" button, which automatically appears for every order that has been successfully completed. Simply click the "Reorder" button next to the desired past order.
Note: When the order contains products that are not available/out of stock, pressing "reorder" will not add these products to the cart anymore.
- Step 4: Click “Add to Cart” Button: A popup appears, you can click “Add to cart”. This action will add all the products from that order directly to your shopping cart.
By following these steps, users can efficiently use the reorder feature provided by Eurus Theme, making the process of repurchasing items quick and hassle-free.
