General FAQs

1. How to show color swatches?

Color swatches is a feature which allows admin to show products’ color variants as swatches on product cards and product information sections. 

How to set up color swatches

1. First, go to Theme settings > Product swatches 

2. On configuration "Swatches type on product card" > select Color

3. Fill in the name of the product option that you've set as color variant in all existing languages in Color option name.

For example, in the product detail page you have the “Color” option as color variants https://i.imgur.com/whKOjOI.png, fill “Color" into the Color option name field. If your site uses multiple languages and the option name is different for each language, input names in all languages in the field (e.g. “Colour” for French, “Farbe” for German…).

4. After Step 3, Shopify by default provides the basic colors to show as swatches (e.g. Blue, Black…). In case the product's colors are different from those basic colors, the color swatch will be shown as blank swatch.

To cover this, Eurus enables merchants to have all ranges of colors to be color swatches. In the Color swatch values field, input values based on this format: <option value>:<color code>

For example, you have the colors: Azul, Rosado, Beige, Fucsia

You need to fill in:

Azul:#A3D1ED

Rosado:#E4C6C7

Beige:#E0CEB8

Fucsia:#B85996

Especially, we also support custom images to be color swatches. Simply go to Content > Files and upload the color swatch image(s). Then in Theme editor > Theme settings > Product swatches > Color swatch values, input values based on this format: <option value>:<image name>, with <image name> being the name of the image file you have uploaded to Content > Files.

For example:

Azul:azul-image.png

Rosado:rosado-color.jpg

How to show color swatches on product cards

After having finished the setup above, check the checkbox Enable on product cards. Color swatches will then be enabled on all product cards on all pages and sections. 

How to show color swatches on product page and product information sections

To enable color swatches on each of the product section/page, go to the section/page and look for the Enable color swatches checkbox in the section’s setting (e.g.in Product page).

2. How to set up mega menus?

Mega menu is the type of drop-down menu that can display multiple levels of links, images, or other content in a large and organized layout. 

Eurus designs a powerful, 4-level mega menu to serve large catalogs stores for a captivating navigation. Under Header section, there are 6 types of menu blocks for merchants to select https://i.imgur.com/PqY3hgc.png:

• Tabbed menu: Show submenu in vertical or horizontal tabs (e.g. https://i.imgur.com/R2uCi8U.png)
• Tree menu: Show items in classical tree menu (e.g. https://i.imgur.com/aFND9Te.png)
• Banner menu: Show up to 3 banners inside a menu item (e.g. https://i.imgur.com/P15YaJM.jpg)
• Product menu: Show product cards inside a menu item (e.g. https://i.imgur.com/l0pDk3N.png)
• Blog menu: Show blog posts inside a menu item (e.g. https://i.imgur.com/GXqyzcF.png)
• Contact menu: Show a contact form together with contact information, google map inside a menu item (e.g. https://i.imgur.com/tP6YcRb.png)

Especially, merchants can add up to 4 levels of menu, instead of the default Shopify maximum of 3 levels. For details of how to setup menu, please refer to our video guide here.

3. How to remove “Powered by Shopify”?

Go to Theme editor > Footer > untick the Show "Powered by Shopify" text setting https://imgur.com/Vadf86J. 

4. How can customers leave reviews for my products?

Please be noted that themes cannot allow customer reviews out of the box, so merchants will need to install a review app. Our theme has been compatible with the Judge.me Product Review app, which also provides a free subscription plan.

5. How to add product labels to products?

Product labels are labels added on top of the product cards and on the product page, showing key information, ongoing promotions to help customers quickly identify products.

To add labels and badges to the products, go to Theme editor > Overlay group > Product labels and badges > Add a label block.

On clicking on the Product labels and badges section, a preview product cards will be displayed in Theme editor, including all label blocks added in the section https://i.imgur.com/Ac4pfk6.png.

There are 4 types of labels merchants can add into a product cards:

• Sale label: automatically displayed for products on sale
• Sold out label: automatically displayed for products out of stock
• Image label: allow uploading an image to be label
• Text label: normal text label

For more details of how to set up product labels, please refer to our video guide.

6. Can you recommend image sizes for the different image layouts of different sections in Eurus theme?

Yes, absolutely. The Eurus theme is designed to have responsive image functionality, allowing the use of various image sizes across all sections. It means the theme itself can adjust images to look great on devices of any size, regardless of the original image size admin uploads.

Recommended Sizes: For optimum quality, you can reference the image sizes used on our demo stores. Some examples include:

If you want to check image sizes on our Demo Store, please follow these steps:

• Visit the demo store: https://themes.shopify.com/themes/eurus/styles/breeze/preview
• Right-click on the image, choose "Inspect."
• Hover over the <img> tag, find "Intrinsic size" for reference: 

Note: 

• Some sections offer options to adjust the height/width of added images (e.g., slideshow, promotion banner Image). Certain configurations may lead to distortion or enlargement, especially in fullscreen or "Adapt to first image" settings. Feel free to experiment with these settings to avoid display issues.

• For larger sections (like slideshows, promotion banners, grids, and collection banners), consider adding separate images for mobile viewing. This ensures your visuals remain effective and engaging on smaller screens, providing the best display possible across all devices.

Explore these recommendations, and customize your images based on your preferences and specific section requirements. If you have any further questions, feel free to reach out!

7. How to add product siblings?

Product siblings allow you to link directly to other products as product swatches. This creates a richer product detail page that includes swatches with images and information representing each variant option. This feature enhances the shopping experience by making it easier for customers to see and select different product variants. 

When viewing a sibling product, only the images associated with that variant option, along with the product details and prices for the variant, are shown.

For detailed instructions and visual aids, please refer to the Product Sibling documentation in the common guide.

8. Does Eurus support right-to-left (RTL) languages?

 Yes, Eurus does support right-to-left (RTL) languages, which refers to languages where text is written and read from right to left, such as Arabic, Hebrew, and Persian. For more details, you can refer to the RTL guide.

9. How to setup the Combined Listings appp [For Shopify Plus only]?

The Combined Listing App is an advanced Shopify feature designed to support merchants with high-variant products. To set up the Combined Listings app for Shopify Plus, follow these steps:

• Begin by installing the Combined Listings app from the Shopify App Store. Ensure you have the necessary permissions to add apps to your store.
• Check the Shopify Guide here
• Follow the detailed setup instructions in the guide to configure and optimize the app for your store.