BSS Themes

Any merchant who has purchased Eurus theme will receive lifetime support with the following benefits:
- Be supported with any questions related to Eurus theme.
- Be supported with any issues regarding Eurus theme via the contact form. Our support agents will reply to the ticket within 2 business days.
- Receive lifetime update of the theme: If there is any critical technical issues with the theme, our team will fix it within a reasonable period of time. After that, merchants can update the fixed version of the theme free of charge.

Please check out our Support Policy for more details.

If you have any question or issues regarding our theme(s), please contact us via either of the two following ways:
1. Send us an email to support@omnithemes.com
2. Create a ticket on Partner Portal with the below steps:

- Fill in the Name and Email address to let us know how to refer and contact back to you. 

- In Subject text field, fill in the subject for the ticket 

- In Which is your website's platform? dropdown, choose 'Shopify', then go to the dependent dropdown to choose 'Shopify Theme'.

- In Store URL field, kindly fill in your store link in (optional)

- In What's this about? dropdown, identify the type of issues you have encountered.

In Priority dropdown, please choose the level of urgency the issue is to you.

- In Please describe your issues in detail field, describe your issues or requests.

- In Attachment, you can add attachments (images/files) to help us better understand your issues.

After filling out the form, you will receive a confirmation email to notify that our support agents have received your request, and will support you promptly

With Eurus theme, you only make a one-time payment to access and utilize all its available features. There are no additional fees or charges.

Currently we do not have a refund policy for Eurus theme. If you encounter any problems that require support, please contact us via support@omnithemes.com

Currently, we have 5 presets: breeze, breath, swirl, whiff and puff.

• Breeze: Designed for clothing & jewelry stores
• Breath: Ideally for outdoor, garden, and home decor.
• Swirl: Tailored for baby & kids, toys & games stores
• Whiff: Suitable for jewelry & accessory brands
• Puff: Best suit for health & beauty industry.

We will continue to update new version soon, so please contact us if you have any ideas.

Color swatches is a feature which allows admin to show products’ color variants as swatches on product cards and product information sections. 

How to set up color swatches

1. First, go to Theme settings > Product swatches 

2. On configuration "Swatches type on product card" > select Color

3. Fill in the name of the product option that you've set as color variant in all existing languages in Color option name.

4. After Step 3, Shopify by default provides the basic colors to show as swatches (e.g. Blue, Black…). In case the product's colors are different from those basic colors, the color swatch will be shown as blank swatch.

To cover this, Eurus enables merchants to have all ranges of colors to be color swatches. In the Color swatch values field, input values based on this format: <option value>:<color code>

For example, you have the colors: Azul, Rosado, Beige, Fucsia

You need to fill in:

Azul:#A3D1ED

Rosado:#E4C6C7

Beige:#E0CEB8

Fucsia:#B85996

Especially, we also support custom images to be color swatches. Simply go to Content > Files and upload the color swatch image(s). Then in Theme editor > Theme settings > Product swatches > Color swatch values, input values based on this format: <option value>:<image name>, with <image name> being the name of the image file you have uploaded to Content > Files.

How to show color swatches on product cards

After having finished the setup above, check the checkbox Enable on product cards. Color swatches will then be enabled on all product cards on all pages and sections. 

How to show color swatches on product page and product information sections

To enable color swatches on each of the product section/page, go to the section/page and look for the Enable color swatches checkbox in the section’s setting (e.g.in Product page).

Mega menu is the type of drop-down menu that can display multiple levels of links, images, or other content in a large and organized layout. 

Eurus designs a powerful, 4-level mega menu to serve large catalogs stores for a captivating navigation. Under Header section, there are 6 types of menu blocks for merchants to select https://i.imgur.com/PqY3hgc.png:

• Tabbed menu: Show submenu in vertical or horizontal tabs (e.g. https://i.imgur.com/R2uCi8U.png)
• Tree menu: Show items in classical tree menu (e.g. https://i.imgur.com/aFND9Te.png)
• Banner menu: Show up to 3 banners inside a menu item (e.g. https://i.imgur.com/P15YaJM.jpg)
• Product menu: Show product cards inside a menu item (e.g. https://i.imgur.com/l0pDk3N.png)
• Blog menu: Show blog posts inside a menu item (e.g. https://i.imgur.com/GXqyzcF.png)
• Contact menu: Show a contact form together with contact information, google map inside a menu item (e.g. https://i.imgur.com/tP6YcRb.png)

Especially, merchants can add up to 4 levels of menu, instead of the default Shopify maximum of 3 levels. For details of how to setup menu, please refer to our video guide here.

Go to Theme editor > Footer > untick the Show "Powered by Shopify" text setting https://imgur.com/Vadf86J

Please be noted that themes cannot allow customer reviews out of the box, so merchants will need to install a review app. Our theme has been compatible with the Judge.me Product Review app, which also provides a free subscription plan.

Product labels are labels added on top of the product cards and on the product page, showing key information, ongoing promotions to help customers quickly identify products.

To add labels and badges to the products, go to Theme editor > Overlay group > Product labels and badges > Add a label block.

On clicking on the Product labels and badges section, a preview product cards will be displayed in Theme editor, including all label blocks added in the section https://i.imgur.com/Ac4pfk6.png.

There are 4 types of labels merchants can add into a product cards:

• Sale label: automatically displayed for products on sale
• Sold out label: automatically displayed for products out of stock
• Image label: allow uploading an image to be label
• Text label: normal text label

For more details of how to set up product labels, please refer to our video guide.