B2B inventory status

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🤔 How to set the low stock threshold for B2B customers?

STEP 1: In Theme Editor, go to Theme Settings > B2B features > B2B inventory status.

STEP 2: Enter a whole number into Low stock threshold. A value between 20 and 200 is recommended. Default: 20.

⚠️ Note: If this field is left blank, set to 0, or entered as a negative or non-whole number, it's treated as if no threshold were set - B2B customers will simply see the In stock message instead of the low stock message.

STEP 3: Click "Save" when done.

🤔 How to customize the low stock and in stock messages for B2B customers?

Want B2B customers to see different stock wording than your regular customers - for example, showing the exact quantity left? Here's how:

STEP 1: In Theme Settings > B2B features > B2B inventory status, edit:

• Low stock message - shown when stock is at or below the threshold, but above 0. Default: "Only {qty} items left". If left blank, defaults to plain "Low stock".
• In stock message - shown when stock is above the threshold (or whenever no valid threshold is set). Default: "In stock". If left blank, defaults to plain "In stock".

STEP 2: Use {qty} anywhere in either message to insert the product's current stock count (e.g. "{qty} items in stock"). You can use it more than once in the same message if needed.

STEP 3: Click "Save" when done.

⚠️ Note: These two fields only cover the low stock / in stock wording. When a product is fully out of stock, out-of-stock, "continue selling", and pre-order labels are unaffected by this settings group - they continue to use your existing (shared) inventory status settings for all customers.

🤔 Who and what qualifies for B2B inventory status?

A product only shows the B2B-specific threshold and messages when both of the following are true:

• The product is included in a catalog assigned to the customer's company (or to a market that contains that company).
• The customer is logged in and belongs to one of the companies in that catalog.

If either condition isn't met - for example, a guest, a regular logged-in customer, or a B2B customer viewing a product outside their assigned catalog - the storefront falls back to your regular (B2C) inventory status settings instead.

⚠️ Note: B2B customers with access to multiple company locations see stock reflecting the currently selected company location. Guests and regular customers continue to see stock based on market/shipping zone, unchanged.

🤔 Where do B2B inventory status messages appear on the storefront?

Once a product and customer both qualify, the B2B-specific threshold and messages are used anywhere inventory status is normally shown, including:

• Product card
• Product information (PDP) - Inventory status block
• Product showcase
• Product three columns
• Quickview