1. What is the Contact Form?
The Contact Form section is a simple way for visitors to get in touch with your store. It collects messages or inquiries, reducing spam and providing a structured way to communicate.

2. Section Components
Section |
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A form for customers to fill out and send inquiries. |
Available blocks |
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Input for visitor’s name. |
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Required input for visitor’s email address. |
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Optional input for a contact number. |
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A text area for the visitor’s message. |
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Custom input fields (Text, Dropdown, Radio Button, Checkbox). |
3. Location & Setup
- Go to "Online Store" > "Themes" > "Customize"
- Select where you want to place it
- Click "Add Section"
- Search for Contact Form
- Click on it to add.
4. Core Features
- Custom fields: Add or modify fields like name, email, phone, and more.
- Email notification: Form submissions go directly to your store’s sender email.
- Content options: Show additional content like images or contact details.
- Custom success messages: Display a personalized message after form submission.
5. Common Use Cases
🤔 How to set up the contact form?Want to create a user-friendly contact form for your customers? Here's how: STEP 1: Add the section & blocks.
STEP 2: Configure the form details
STEP 3: Customize form fields Click on each block to edit its look. For more information, you can check out the part talking about What customization options can you give your Contact form? STEP 4: Display additional content (Optional) Besides the contact form, you can:
Just go to the Contact form section, scroll down to Show additional content and choose the option you want. STEP 5: Click “Save” when done. |
🤔 How to display store contact information?Want to make it easy for customers to reach you? Here's how: STEP 1: Click on the Contact form section to open its setting, and find Show additional content. STEP 2: Choose Contact Information from the dropdown list. STEP 3: Scroll down to the Contact information setting group, and fill out your store’s details like address, phone number, and business hours. STEP 4: Click “Save” when done. |
🤔 How to show an image beside the contact form:Want to draw customers’ attention with an engaging visual for your contact form? Here's how: STEP 1: Click on the Contact form section to open its setting, and find Show additional content. STEP 2: Choose Image from the dropdown list. STEP 3: Scroll down to the Image setting group, add your image, and change its height on both desktop and mobile as you want. STEP 4: Click “Save” when done. |
🤔 How to show an image & contact information beside the contact form:If you want to show both image and contact information instead just a simple contact form, follow this: STEP 1: Click on the Contact form section to open its setting, and find Show additional content. STEP 2: Choose Both from the dropdown list. STEP 3:
STEP 4: Click “Save” when done. |
🤔 How to Add Custom Fields to the Form?Need to collect specific information different from the default boxes? Here’s how to add the custom block: STEP 1: Click on “Add block” and choose the Form Item block. STEP 2: Enter the field label, select the input type (Text, Dropdown, Radio, Checkbox), and add options if needed. STEP 3: Mark the field as Required if needed. STEP 4: Click “Save” when done. |
🤔 What customization options can you give your Contact Form?
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Need help? Contact our support team at Omni Themes Support.