User Guide

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Contact form

by Admin on Jun 16, 2024

A contact form is a section that allows visitors to send messages or inquiries directly to the site owner or support team. It typically includes fields for the visitor's name, email address, and message. By using a contact form instead of an email link, businesses can reduce spam messages and provide a convenient way for customers to reach out with questions, feedback, or support requests.

Section settings

Heading Enter the heading of the form
Heading size
Adjust the size of the heading (range from 50-200%).
Heading alignment
Adjust the alignment of the heading (Left, Center).
Button label Enter label of button
Button position
Adjust the position of button (Left, Center).
Store information Phone Enter your store's phone number
Email Enter your store's email address
Address Enter your store's address
Section padding ( Desktop/Mobile)
 Top Adjust the padding on top of the section (range from 0 to 100 px).
Bottom Adjust the padding at the bottom of the section (range from 0 to 100 px).

 

Block settings

Phone number Required Set the field as required field
Message Required Set the field as required field

 

Setup custom field

 To add custom fields to the contact form, you can follow these steps: 

  • Enter the label for the field.
  • Choose the input type for this field ( Dropdown, Radio Button, Checkbox).
  • Enter the input values, which are separated by a comma.

Example: Dropdown type

Example: Radio button

Example: Checkbox

After the customer submits the form on the frontend, an email will be sent to the store administrator through the Store Sender Email configured in the settings. You can find this setting by navigating to: Shopify admin => Settings => Notification

Result in store sender email: